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The Braille Bistro awards and recognition!
Winner! of the Silver Medal in the Tabletop Games (Student Entries) category at the 2025 Serious Play Conference.
"Media and Information graduate student wins silver medal for accessibility-themed game" by Claire Dippel, MSU College of Communication Arts and Sciences
Product Background
Product Background
The Braille Bistro is a matching game designed to build empathy among sighted people for persons with disabilities and to encourage players to make their businesses, designs, products, or content more accessible.
A foundation and approach in scholarly research.
A foundation and approach in scholarly research.
The project began with a hypothesis similar to the one set out in a study by Guarese et al. (2023), in which blindfolded participants tried locating an object using assistive technologies. The objective of the Braille Bistro was to determine whether a disability embodiment game experience can develop empathy and jumpstart accessibility action.
Mirroring a real-life dining experience.
Mirroring a real-life dining experience.
The game is designed for players to experience what it's like to order a meal in a restaurant as if they were blind. This mimicking of an authentic experience was designed to better foster empathy through embodiment.
The Braille Bistro will be featured in an upcoming publication of the Bias Busters book series (over 20,000 copies in circulation) that explores respectful questions to ask to people from marginalized groups and bust down biases!
Timeline: October 2024 to February 2026
Timeline: October 2024 to February 2026
My Role: The Braille Bistro is a solo project that began in a class and has since evolved and expanded. It was made possible through great partnerships, so please see a list of partners at the bottom of this page.
How to Play
How to Play
The Braille Bistro can be played solo or by two people. You are entering a restaurant and are unable to see. Your only way to order your meal is by using the braille menu!
First take the menu, then put on your blindfold and take a braille card. Feel the card for up to a minute, then hide it and remove your blindfold. Write down the dots you believe you felt as a reference, then try to "order" the correct menu item. Two players will alternate turns, competing to make the most correct orders in each of the four rounds (representing the courses of a meal) and at the end of all four rounds.
In multi-player mode, you'll only play two cards per round to ensure there are three options to choose from in case of a tiebreaker. Ties are settled by both players simultaneously trying to make the faster guess.
Bienvenue and bon appétit!
The Research Process
The Research Process
The initial concept and some early feedback-informed changes.
The initial concept and some early feedback-informed changes.
The idea for the Braille Bistro came after seeing a social media post that showed a girl being offered a restaurant menu for the first time.
alyssaherrera33's tweet that inspired the Braille Bistro.
The tweet showed how meaningful accessibility can be, so I asked myself how other people could make this kind of impact.
After deciding on the Braille Bistro's restaurant theme based on the tweet, I originally envisioned the game as being designed for restaurant owners or managers. Feedback received early on in the brainstorming and research process led me to shift the target audience toward anyone who offers spaces, materials, or content that people with disabilities may interact with.
Additionally, I was unsure on the materials I wanted to use. I initially thought of players matching cards to cards, then thought of using only a menu (to closer mimic the real-life experience). After gathering feedback from the course instructor and my classmates, I decided to match cards to a menu. This allows for randomization through the cards while still providing the experience that a menu offers.
Making a gameplan through further resources.
Making a gameplan through further resources.
Several additional resources were identified that I planned to incorporate into the design process and playtesting:
Kukanja & Planinc (2023): This study analyzes the accessibility offerings that restaurant managers view as strongest in their restaurants, and therefore likely prioritize. I intended to determine the offerings that my playtesting participants prioritize in their own jobs.
Mirete et al. (2022): This study predicts the most effective ways for people to develop empathy for other persons with disabilities. I planned to inquire about what the most effective ways are in the eyes of my playtesting participants, and if these opinions paired with the Braille Bistro's gameplay experience could drive societal change.
Swenson (2015): As the Braille Bistro was designed as a reflective experience rather than an exhaustive braille teaching tool, I used this book to help identify further resources for players who would be interested learning more braille beyond the game.
As a beginner to braille myself, I reached out to the Michigan State University Resource Center for Persons with Disabilities (RCPD) for insight into the writing system and how to produce braille materials.
A braille reference sheet provided by the MSU RCPD, as well as the typewriter layout showing how to emboss the letters.
What I'd Do Differently: When working with a serious topic such as accessibility, try to get a direct perspective early on to address the nuance of disability as well as ways to approach the game experience.
The Design Process
The Design Process
Bringing the "restaurant" to life.
Bringing the "restaurant" to life.
I began working on a rough prototype to be used for playtesting. The initial cards were simple: the name of the menu item, a graphic illustration of the menu item, and the menu item written in braille on a sticker that was made using a typewriter at the RCPD office.
Duolingo was used as the art style benchmark for the graphic illustrations (playful and geometric).
Although I had already finished the graphic illustrations for all menu items, only two of the four decks of cards were initially printed for playtesting as I felt I could still fully gauge effectiveness while preserving materials in case changes were needed.
I also created the menu that players would match the cards to.
The menu and cards from the first prototype.
What I'd Do Differently: Consider more rapid designs and testing early on before creating things such as illustrations.
Playtesting
Playtesting
Can the Braille Bistro prove my hypothesis?
Can the Braille Bistro prove my hypothesis?
Two initial playtesting sessions were conducted: one with multiplayer mode and one with single player mode. I had three main objectives:
Test the rules and mechanics to identify any areas to iterate.
Gauge the accessibility offerings of participants' employers.
Test the game's hypothesis: that this experience can build empathy which in turn would jumpstart accessibility action.
In the pre-test interview, participants stated they interact with guests with disabilities often and see physical spaces (ramps, parking) as most important. This is consistent with Kukanja & Planinc's study.
Participants also felt that exposure and relationships are most effective at developing empathy. Mirete et al. found this to be least influential in driving societal change, however having empathy was most influential. Further playtesting can gauge if increased empathy from the game can drive real societal change through the resulting actions of the players.
Some playtesting writing samples showing different approaches.
Insight gained following the gameplay experience.
Insight gained following the gameplay experience.
The hypothesis was proven true: all participants (3 of 3) felt more empathy for persons with disabilities after playing and felt there was more their employer could do in terms of accessibility accommodations. Words used to describe the experience included informative and enlightening. All participants were also interested in learning more braille after playing the game.
What needs to be iterated?
What needs to be iterated?
A rule in the writing portion was misinterpreted by all three participants, who wrote down the menu items in Latin script rather than in braille. I adjusted the rule to provide more clarification. I also rewrote all rules as second-person commands rather than third-person descriptions:
Old Rule: The player removes their blindfold and writes down the braille text they felt.
Revised Rule: Remove your blindfold and write down, in braille, what you believe you felt.
Additionally, two graphic illustrations were highlighted as being somewhat difficult to interpret as the food item they represent. This led to a redesign of the menu items to have a more 3D look.
Tomato Soup Before
Tomato Soup After
Lastly, one participant noted finger sensitivity/irritation, so I added a warning message to the rules sheet.
Read the full playtesting report, including some great reflections shared by the participants.
Additional feedback from other channels.
Additional feedback from other channels.
Six additional people played the game at the Fall 2024 MSU GameDev Showcase. Feedback included reiterating the benefit of a 3D approach to the illustrations, and the edges of the stickers providing an unintended sensory distraction. However, I decided to "stick" with the stickers for durability reasons.
I'd also like to highlight one particular player, who stopped by to play the game at the beginning of the showcase then returned later to attempt a perfect, not just approximate, transcription.
The cumulative feedback received led to the creation of additional gameplay modes to provide flexibility:
Challenge Mode: Disregard decks, prompting players to scan the entire menu rather than just one section.
Time-Saver Mode: Decrease the number of cards or rounds played to account for time commitment or finger sensitivity.
Rapid-Fire Mode: Turns are ignored and players compete as fast as they can to get the most matches.
A student playing the Braille Bistro at the showcase.
I also made changes to the way ties were settled. Previously, there was a designated menu item I printed twice to settle ties. To create replay value, I later printed duplictates of all cards. However, the rules were later updated again to only require one copy of each card, and ties are settled with players using different menu items.
The game also initially involved the need for a moderator to handle cards between turns, but the rules were later adjusted so that players can play on their own.
I tried these new rules out when my colleagues at TechSmith and the students writing the Bias Busters book played the game, and they proved to be beneficial.
Also, after the Braille Bistro won the Serious Play Conference silver medal, feedback was provided by the judges. Based on this, I want to ensure that the game doesn't come across as an experience of humiliation but rather that players feel they can reflect without feeling frustrated by the difficulty of reading braille.
What I'd Do Differently: Let players interpret the written rules instead of explaining them myself.
Additional Player Experience (PX) Enhancements
Additional Player Experience (PX) Enhancements
Improving the experience through visual cues.
Improving the experience through visual cues.
I identified a few changes and enhancements to the cards to provide a better experience:
Change the card size and orientation from 2.5 by 3.5 inches to 5.5 by 3.5 to accommodate the longest menu item (mozzarella sticks) on one line of text.
Assign each deck a color and shape on the back of the card to provide visual distinction. These were also added to the menu.
What I'd Do Differently: Look into custom printed braille cards for a more professional look and feel.
Seeing the Game's Impact
Seeing the Game's Impact
The game materials as iterated through feedback have been professionally printed. I also created a Level Up Sheet that allows players to reflect on the game's hypothesis on their own, directs them to additional accessibility resources, and includes the alternative game modes.
Bringing the game to new audiences.
Bringing the game to new audiences.
After the initial wave of the design process, the Braille Bistro saw its audience expanding through more playtesting with the MSU Diversity in Games Club (pictured), Bias Busters writers, and with my TechSmith colleagues. I began thinking about ways to improve the experience and made some updates:
Added more playful language. For example, lean into the restaurant theme (bon appétit!) instead of presenting the rules so straightforwardly.
Simplify the rules (good for accessibility in general!).
Eliminate the moderator. If players hide the cards themselves, there's more flexibility and opportunity for involvement through play.
Add more reflection on how the experience can translate to real-world action.
Point to other resources besides just braille, such as digital and physical accessibility.
I'm still taking in playtesting feedback, so check back soon for the results!
A player at the Diversity in Games Club.
What I'd Do Differently: Start informal tests like this earlier.
The Result and the Future
The Result and the Future
What's in store for the Braille Bistro? Aside from being published in the Bias Busters book, I'd like to do...
More playtesting!
More playtesting!
I'd like more feedback on a few key areas:
Allow natural interpretation of the rules rather than providing additional explanation (unless asked).
Rephrase a few questions to allow for a more open-ended responses.
Test the alternative formats introduced since previous testing.
Focus on the long-term impacts the game can have.
My Role
My Role
Although the Braille Bistro was created as a solo project, I'd like to thank the following people for their help and feedback:
Tesia Freer and Kristin Campbell from the MSU RCPD.
Professor Amanda Cote.
My "Theories of Games and Interaction Design" classmates.
The three formal playtesting participants.
The additional people who provided feedback after playing the Braille Bistro at the GameDev Showcase.
My colleagues at TechSmith for their feedback after playing the game.
Joe Grimm and his students for allowing collaboration in the Bias Busters publication.
June Asselin for sewing the blindfolds.
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